Frequently Asked Questions

Frequently Asked Questions

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Certification


Assessments and tests


Support




Certification


Do you have to be Certified?


Yes, you have to be authorised in order to use Profiles products yourself.

If you have not yet been authorised you can purchase the products through our autho-rised partners who are all highly qualified HR experts.

All Profiles partners can help you in respect to getting Profiles implemented successfully.

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Is it time consuming?


All authorisations last between one and two days.

ProfileXT lasts two days, for example, and Checkpoint only one day - so you can quickly start using the world's best assessment tools! All authorisations are made by Profiles International MENA in order to ensure a high and uniform quality in the training programs.

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Is it expensive?


No, it is actually completely for free when you are a client with us.

See more under "Client subscription".

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Assessments and Tests


How do you administer the system?


All tools except Checkpoint are administered via the online portal Profiles On The Web which is of course in your language.

When you are a Profiles client you have access to your own Profiles On The Web with five users - and for an additional amount you can acquire all the users you need.

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How long does it take?


When you use our classical products you typically spend 15 minutes on the assessment, while it takes 60-80 minutes to finish the assessment when you use our larger-scale products, such as ProfileXT.

The filling in can be interrupted and resumed as required.

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How do I get the reports?


You generate the profiles yourself via your Profiles On the Web. They are delivered either as an email or directly as a Word document - you decide.

Generating the reports may be done imme-diately after the candidate has done the assessment and it takes only a few seconds.

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Why is Checkpoint so unique?


Checkpoint is unique because it is a complete system. It constitutes a management evaluation, an organisational analysis as well as a tailor-made management training programme, all online.

Checkpoint has its own online portal called Checkpoint Online.

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Support


Can I get support?


Yes, we provide assistance from the UAE office. If you have very specific requests our American group head office is always ready to help.

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Is it expensive?


No, we suppose you can say it is not. Support, too, is included in your client subscription.

With us there are no hidden costs or expenses!

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